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Greeter/Welcome Ambassador

Ojo Caliente Mineral Springs Resort & Spa
Job Description
Are you an outgoing and engaging person who is looking to grow within a corporation?  We are looking for a Full-Time greeter, to be the Welcome Ambassador of our Guest Services department at Ojo Caliente Mineral Springs.   The “Welcome Ambassador” will greet guests as they enter the lobby by providing an excellent first impression and creating a warm welcome for arriving guests in the lobby.  This is accomplished by promoting excellence, conveying elegance and inspiring authenticity with guests.
 
ESSENTIAL DUTIES AND RESPONSIBILITIES
  1. Anticipates guest’s needs and responds quickly and professionally to all guest requests.
  2. Ensures each guest receives a warm, professional, personal greeting when entering and exiting the Resort.
  3. Maintains a presence in the Resort lobby throughout the hours of the shift.
  4. Masters the understanding of the Resort history and culture.
  5. Instructs guests regarding Resort amenities including restaurant options, and spa offerings.
  6. Incorporates the Resort’s culture of service excellence, Mission and Core Values into all aspects of job performance.
 QUALIFICATIONS:
  1. Outgoing, friendly personality.
  2. Previous experience working in a similar resort setting, a plus.
  3. Must possess outstanding guest services skills, professional presentation and sophisticated communication skills.
  4. Professional appearance and demeanor.
  5. Proficient in the English language (verbal & written), second language is an asset.
  6. Reliability, punctuality and professional communication skills are critical.
  7. Ability to work under pressure with a high level of patience and customer service.
  8. Ability to work a flexible schedule on evenings, weekends, weekdays, and holidays is required.
  9. Ability to walk or stand and move about the resort  for eight or more hours per day. 
  10. CPR and first aid certification a plus; willing to be trained in same.
 The above information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
 
NOTE: All Ojo Caliente Mineral Springs Resort and Spa employees will be subject to a background check as a condition of employment.
 
Ojo Caliente Mineral Springs offers Medical, Dental, and Vision insurance, a 401k plan, and employee discounts at Ojo Spa Resorts.
 
Equal Opportunity Employer
 
Please apply at: http://ojocaliente.ojospa.com/contact/#job-opportunities
Contact Information


 
 

CONTACT INFO

  • 1420 Carlisle NE, Suite #210                                              Albuquerque, NM 87110
  • Phone: 505.506.8624
  • Mail: info@newmexicohospitality.org